FAQs

1. How can I contact you?

You can contact us by sending an email to recoverestusa@gmail.com. We will respond to your inquiry as soon as possible.

2. Where are your products shipped from?

Our products are shipped from various locations depending on the availability and proximity to your shipping address. We work with reliable suppliers and manufacturers worldwide to ensure timely delivery.

3. Can I get a refund on my products?

Yes, we offer a 30-day refund policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving the item. Please refer to our refund policy for more details.

4. How long does shipping take?

The shipping time varies depending on your location and the product you have ordered. Generally, it takes between 7 to 21 business days for your order to arrive. Please note that unexpected delays may occur due to customs clearance or unforeseen circumstances.

5. Do you offer international shipping?

Yes, we offer international shipping to most countries. However, please note that there may be certain restrictions and additional fees for international orders. It is recommended to check with your local customs office for any import regulations or charges that may apply.

6. Are your products safe to use?

Yes, our products are designed and manufactured with safety in mind. We prioritize the quality and safety of our products to ensure a positive experience for our customers. However, it is important to follow the instructions and guidelines provided with each product to ensure proper usage.

7. Can I cancel or change my order?

Once an order has been placed, it is processed and shipped as quickly as possible. Therefore, we are unable to guarantee any changes or cancellations. If you need to make any modifications to your order, please contact us immediately, and we will do our best to assist you.

8. What payment methods do you accept?

We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. You can select your preferred payment option during the checkout process.

9. Do you offer wholesale or bulk discounts?

Yes, we offer wholesale and bulk discounts for certain products. If you are interested in purchasing a large quantity of items, please contact us directly to discuss pricing and availability.

10. How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the shipping carrier's website.